Configuring the AntiSpam Filter

By default all windows-based hosting accounts come with advanced anti-spam. Before you configure any SPAM filters on your account, please make sure that you understand the concepts below:

  • No anti-spam software will catch 100% of unwanted email.
  • Some legittimate email may be caught by the SPAM filters (false positives) if the remote sender has a poorly configured email server.
How AntiSpam Works 

Each inbound email is scanned against a series of tests. If an email fails a specific test, a line will be added to the email header. All customers can assign an action for emails that contain specific headers that were added by the anti-spam software.

 

How to Filter Spam 

Customers can assign the actions on the mail server on either a domain level (filtering will affect all emails in the domain) or at a user level.

To assign spam marked email at the domain level follow the steps below:

1) Log on to Webmail as the mail server administrator, from the drop down menu DOMAIN SETTINGS  on the top of the screen select the option DOMAIN SPAM FILTERING.

     

2) Select Override spam settings for this domain then click on the Actions-tab above.

     

3) Now you can assign actions to the spam mails in 3 categories: Low Probability of Being Spam, Medium Probability of Being Spam, High Probability of Being Spam. To do this choose the preferred option in the dropdownlists of the 3 categories. There are 4 options to choose: 
        - No action: the mails will go to the inbox.
        - Delete message: the mails will be deleted.
        - Move to Junk E-Mail folder: the mails will be moved to the junk folder.
        - Add text to subject line: (DEFAULT) the mails will go to the inbox. Custom text will be added before the subject of the mail.

     

4) Click on SAVE (above-right).


To assign spam marked email at the user level follow the steps below:

1) Log on to Webmail as the mail server administrator, from the drop down menu SETTINGS on the top of the screen select the option MY SPAM FILTERING.

     

2) Select Override spam settings for this account then click on the Actions-tab above.

     

3) Now you can assign actions to the spam mails in 3 categories: Low Probability of Being Spam, Medium Probability of Being Spam, High Probability of Being Spam. To do this choose the preferred option in the dropdownlists of the 3 categories. There are 4 options to choose: 
        - No action: the mails will go to the inbox.
        - Delete message: the mails will be deleted.
        - Move to Junk E-Mail folder: the mails will be moved to the junk folder.
        - Add text to subject line: (DEFAULT) the mails will go to the inbox. Custom text will be added before the subject of the mail.

     

4) Click on SAVE (above-right).