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Customers can assign the actions on the mail server on either a domain
level (filtering will affect all emails in the domain) or at a user level.
To assign spam marked email at the domain level
follow the steps below:
1) Log on to Webmail as the mail server administrator, from the drop down menu
DOMAIN SETTINGS on the top of the screen
select the option DOMAIN SPAM FILTERING.
2) Select Override spam settings for this domain then click on
the Actions-tab above.
3) Now you can assign actions to the spam mails in 3
categories: Low Probability of Being Spam, Medium Probability of Being
Spam, High Probability of Being Spam. To do this choose the
preferred option in the dropdownlists of the 3 categories. There are 4 options
to choose:
- No action: the mails
will go to the inbox.
- Delete message:
the mails will be deleted.
- Move to Junk E-Mail folder:
the mails will be moved to the junk folder.
- Add text to subject line:
(DEFAULT) the mails will go to the inbox. Custom text will be added before the
subject of the mail.
4) Click on SAVE (above-right).
To assign spam marked email at the user level follow
the steps below:
1) Log on to Webmail as the mail server administrator, from the drop down menu
SETTINGS on the top of the screen select the
option MY SPAM FILTERING.
2) Select Override spam settings for this account then click on
the Actions-tab above.
3) Now you can assign actions to the spam mails in 3
categories: Low Probability of Being Spam, Medium Probability of Being
Spam, High Probability of Being Spam. To do this choose the
preferred option in the dropdownlists of the 3 categories. There are 4 options
to choose:
- No action: the mails
will go to the inbox.
- Delete message:
the mails will be deleted.
- Move to Junk E-Mail folder:
the mails will be moved to the junk folder.
- Add text to subject line:
(DEFAULT) the mails will go to the inbox. Custom text will be added before the
subject of the mail.
4) Click on SAVE (above-right).
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