Support & FAQ

Frequently asked questions 

You can find the answers to many questions, from billing to server configuration , on FAQ (frequently asked questions) at our site.

Online manual 

Our extensive manual contains both expansive instructions, resources, and links, and a broad range of how-to articles. The chances are very great that you will find the answer to your question here.

System status 

Here you will find all details regarding the status of our servers.

E−mail support 

We prefer support via e-mail. You can reach our technical support 24 hours a day, 7 days a week, at We will respond to all of your queries in an efficient and prompt manner. When you contact technical support, do not forget to give your name, the name of your domain, and a detailed description of your problem.